{"id":237709,"date":"2022-06-28T10:08:43","date_gmt":"2022-06-28T10:08:43","guid":{"rendered":"https:\/\/community.skin.club\/?page_id=237709"},"modified":"2025-08-27T06:26:25","modified_gmt":"2025-08-27T06:26:25","slug":"support","status":"publish","type":"page","link":"https:\/\/community.skin.club\/cz\/support","title":{"rendered":"Podpora"},"content":{"rendered":"<h2><strong>Jak m\u016f\u017eete kontaktovat podporu?<\/strong><\/h2>\n<div class=\"mark\">V na\u0161\u00ed komunit\u011b m\u00e1me u\u017eite\u010dnou z\u00e1kaznickou podporu. Je velmi v\u00fdrazn\u00e1 v digit\u00e1ln\u00edm sv\u011bt\u011b. Na\u0161e Odd\u011blen\u00ed pomoci funguje 24\/7 ka\u017ed\u00fd den. A je z\u00e1sadn\u00ed, abychom v\u00e1m na va\u0161e ot\u00e1zky poskytovali rychl\u00e9 odpov\u011bdi.<\/div>\n<p data-start=\"398\" data-end=\"503\">Pokud ji chcete vyu\u017e\u00edt, pros\u00edm, \u0159i\u010fte se n\u011bkolika jednoduch\u00fdmi tipy, kter\u00e9 zv\u00fd\u0161\u00ed efektivitu na\u0161\u00ed pr\u00e1ce:<\/p>\n<ul class=\"article-list-pink\">\n<li class=\"article-list-pink__item\"><b>D\u016fle\u017eit\u00e9.<\/b> \u010c\u00edm v\u00edce u\u017eite\u010dn\u00fdch informac\u00ed n\u00e1m poskytnete, t\u00edm snaz\u0161\u00ed je vy\u0159e\u0161it v\u00e1\u0161 probl\u00e9m.<\/li>\n<li class=\"article-list-pink__item\"><b>Nikdy.<\/b> Pros\u00edm, neduplikujte sv\u00e9 po\u017eadavky. Pokud jsme v\u00e1m hned neodpov\u011bd\u011bli, vy\u010dkejte. Nepi\u0161te n\u00e1m znovu se stejnou ot\u00e1zkou. Po\u010dkejte na odpov\u011b\u010f.<\/li>\n<li class=\"article-list-pink__item\"><b>Pamatujte.<\/b> M\u00e1me <a href=\"https:\/\/skin.club\/cz\/tos\">pravidla pou\u017e\u00edv\u00e1n\u00ed<\/a> na\u0161\u00ed slu\u017eby a pokud je poru\u0161\u00edte, bohu\u017eel v\u00e1m nem\u016f\u017eeme pomoci.<\/li>\n<\/ul>\n<h3 data-start=\"868\" data-end=\"918\"><strong>M\u00e1te dv\u011b mo\u017enosti, jak kontaktovat na\u0161i podporu:<\/strong><\/h3>\n<ol data-start=\"919\" data-end=\"1145\">\n<li data-start=\"919\" data-end=\"990\">\n<p data-start=\"922\" data-end=\"990\">Otev\u0159ete sv\u016fj e-mailov\u00fd klient a napi\u0161te n\u00e1m na <a href=\"mailto:help@skin.club\">help@skin.club<\/a>.<\/p>\n<\/li>\n<li data-start=\"991\" data-end=\"1145\">\n<p data-start=\"994\" data-end=\"1145\">Otev\u0159ete SKIN.CLUB a p\u0159ihlaste se pomoc\u00ed sv\u00e9ho Steam \u00fa\u010dtu. Pot\u00e9 vpravo na na\u0161em webu uvid\u00edte speci\u00e1ln\u00ed kontaktn\u00ed formul\u00e1\u0159 \u2013 Formul\u00e1\u0159 podpory.<\/p>\n<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-89158\" src=\"https:\/\/skin.club\/community\/wp-content\/uploads\/2024\/09\/Event-BLAST-Premier-2024-1024x576.webp\" alt=\"\" width=\"1065\" height=\"599\" srcset=\"https:\/\/community.skin.club\/wp-content\/uploads\/2024\/09\/Event-BLAST-Premier-2024-1024x576.webp 1024w, https:\/\/community.skin.club\/wp-content\/uploads\/2024\/09\/Event-BLAST-Premier-2024-300x169.webp 300w, https:\/\/community.skin.club\/wp-content\/uploads\/2024\/09\/Event-BLAST-Premier-2024-768x432.webp 768w, https:\/\/community.skin.club\/wp-content\/uploads\/2024\/09\/Event-BLAST-Premier-2024-1536x864.webp 1536w, https:\/\/community.skin.club\/wp-content\/uploads\/2024\/09\/Event-BLAST-Premier-2024-2048x1152.webp 2048w\" sizes=\"(max-width: 1065px) 100vw, 1065px\" \/><\/p>\n<h2 data-start=\"1152\" data-end=\"1176\"><strong>D\u016fle\u017eit\u00e9 informace<\/strong><\/h2>\n<p data-start=\"1177\" data-end=\"1432\">Na\u0161i podporu m\u016f\u017eete kontaktovat pouze prost\u0159ednictv\u00edm Formul\u00e1\u0159e podpory na webu SKIN.CLUB nebo e-mailem <a class=\"decorated-link cursor-pointer\" href=\"mailto:help@skin.club\" rel=\"noopener\" data-start=\"1291\" data-end=\"1305\">help@skin.club<\/a>. Nikdy nepou\u017e\u00edvejte: Steam, Discord, Facebook apod. soukrom\u00e9 zpr\u00e1vy. Pouze n\u00e1\u0161 Formul\u00e1\u0159 podpory je vhodn\u00fd a d\u016fv\u011bryhodn\u00fd.<\/p>\n<p data-start=\"1434\" data-end=\"1686\">Velk\u00e9 mno\u017estv\u00ed lid\u00ed p\u00ed\u0161e soukrom\u00e9 zpr\u00e1vy p\u0159isp\u011bvatel\u016fm, tv\u016frc\u016fm obsahu \u010di dal\u0161\u00edm dobrovoln\u00edk\u016fm ohledn\u011b probl\u00e9m\u016f s podporou. Ned\u011blejte to, pros\u00edm. Dobrovoln\u00edci SkinClubu nejsou na\u0161i zam\u011bstnanci. Nemohou v\u00e1m pomoci s tikety podpory ani s hl\u00e1\u0161en\u00edmi.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Jak m\u016f\u017eete kontaktovat podporu? Pokud ji chcete vyu\u017e\u00edt, pros\u00edm, \u0159i\u010fte se n\u011bkolika jednoduch\u00fdmi tipy, kter\u00e9 zv\u00fd\u0161\u00ed efektivitu na\u0161\u00ed pr\u00e1ce: D\u016fle\u017eit\u00e9. \u010c\u00edm v\u00edce u\u017eite\u010dn\u00fdch informac\u00ed n\u00e1m poskytnete, t\u00edm snaz\u0161\u00ed je vy\u0159e\u0161it v\u00e1\u0161 probl\u00e9m. Nikdy. Pros\u00edm, neduplikujte sv\u00e9 po\u017eadavky. Pokud jsme v\u00e1m hned neodpov\u011bd\u011bli, vy\u010dkejte. Nepi\u0161te n\u00e1m znovu se stejnou ot\u00e1zkou. Po\u010dkejte na odpov\u011b\u010f. Pamatujte. M\u00e1me pravidla [&hellip;]<\/p>\n","protected":false},"author":14,"featured_media":237710,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-237709","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Podpora<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/community.skin.club\/cz\/support\" \/>\n<meta property=\"og:locale\" content=\"cs_CZ\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Podpora\" \/>\n<meta property=\"og:description\" content=\"Jak m\u016f\u017eete kontaktovat podporu? Pokud ji chcete vyu\u017e\u00edt, pros\u00edm, \u0159i\u010fte se n\u011bkolika jednoduch\u00fdmi tipy, kter\u00e9 zv\u00fd\u0161\u00ed efektivitu na\u0161\u00ed pr\u00e1ce: D\u016fle\u017eit\u00e9. \u010c\u00edm v\u00edce u\u017eite\u010dn\u00fdch informac\u00ed n\u00e1m poskytnete, t\u00edm snaz\u0161\u00ed je vy\u0159e\u0161it v\u00e1\u0161 probl\u00e9m. Nikdy. Pros\u00edm, neduplikujte sv\u00e9 po\u017eadavky. Pokud jsme v\u00e1m hned neodpov\u011bd\u011bli, vy\u010dkejte. Nepi\u0161te n\u00e1m znovu se stejnou ot\u00e1zkou. Po\u010dkejte na odpov\u011b\u010f. Pamatujte. 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