{"id":7303,"date":"2022-06-28T10:08:43","date_gmt":"2022-06-28T10:08:43","guid":{"rendered":"https:\/\/skin.club\/community\/suporte\/"},"modified":"2025-08-27T07:13:58","modified_gmt":"2025-08-27T07:13:58","slug":"apoio","status":"publish","type":"page","link":"https:\/\/community.skin.club\/pt-pt\/apoio","title":{"rendered":"Suporte"},"content":{"rendered":"<h2><strong>Como voc\u00ea pode entrar em contato com o suporte?<\/strong><\/h2>\n<div class=\"mark\">Na nossa comunidade, temos um servi\u00e7o de atendimento ao cliente \u00fatil. Ele \u00e9 muito importante no mundo digital. Nosso Departamento de Ajuda funciona 24 horas por dia, 7 dias por semana. E \u00e9 imperativo fornecer respostas r\u00e1pidas \u00e0s suas perguntas.<\/div>\n<p>Se voc\u00ea quiser us\u00e1-lo, siga algumas dicas simples que aumentar\u00e3o a efic\u00e1cia do seu funcionamento:<\/p>\n<ul class=\"article-list-pink\">\n<li class=\"article-list-pink__item\"><b>Importante.<\/b> Quanto mais informa\u00e7\u00f5es \u00fateis voc\u00ea nos der, mais f\u00e1cil ser\u00e1 resolver o seu problema.<\/li>\n<li class=\"article-list-pink__item\"><b>Nunca.<\/b> or favor, n\u00e3o duplique suas solicita\u00e7\u00f5es. Se n\u00e3o respondermos imediatamente, por favor, espere. N\u00e3o nos envie outra mensagem com a mesma pergunta. Espere pela resposta.<\/li>\n<li class=\"article-list-pink__item\"><b>Lembre-se.<\/b> Temos <a href=\"https:\/\/skin.club\/pt\/tos\">termos de uso<\/a> do nosso servi\u00e7o e, se voc\u00ea os violar, infelizmente n\u00e3o poderemos ajud\u00e1-lo.<\/li>\n<\/ul>\n<h3><strong>Voc\u00ea tem duas maneiras de entrar em contato com o nosso suporte:<\/strong><\/h3>\n<ol>\n<li>Abra o seu servi\u00e7o de e-mail e entre em contato conosco pelo <a href=\"mailto:help@skin.club\">help@skin.club<\/a>.<\/li>\n<li>Abra o SKIN.CLUB e fa\u00e7a login com a sua conta Steam. Depois disso, voc\u00ea ver\u00e1 no lado direito do nosso site um formul\u00e1rio de contato especial. \u00c9 um Formul\u00e1rio de Suporte.<\/li>\n<\/ol>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-89158\" src=\"https:\/\/community.skin.club\/wp-content\/uploads\/2024\/09\/Event-BLAST-Premier-2024-1024x576.webp\" alt=\"\" width=\"1065\" height=\"599\" srcset=\"https:\/\/community.skin.club\/wp-content\/uploads\/2024\/09\/Event-BLAST-Premier-2024-1024x576.webp 1024w, https:\/\/community.skin.club\/wp-content\/uploads\/2024\/09\/Event-BLAST-Premier-2024-300x169.webp 300w, https:\/\/community.skin.club\/wp-content\/uploads\/2024\/09\/Event-BLAST-Premier-2024-768x432.webp 768w, https:\/\/community.skin.club\/wp-content\/uploads\/2024\/09\/Event-BLAST-Premier-2024-1536x864.webp 1536w, https:\/\/community.skin.club\/wp-content\/uploads\/2024\/09\/Event-BLAST-Premier-2024-2048x1152.webp 2048w\" sizes=\"(max-width: 1065px) 100vw, 1065px\" \/><\/p>\n<h2><strong>Informa\u00e7\u00f5es importantes<\/strong><\/h2>\n<p>Voc\u00ea pode entrar em contato com o nosso suporte apenas atrav\u00e9s do Formul\u00e1rio de Suporte no nosso site SKIN.CLUB ou pelo e-mail <a href=\"maito:help@skin.club\">help@skin.club<\/a>. Nunca use: Steam, Discord, FB, etc. para mensagens privadas. Somente o nosso Formul\u00e1rio de Suporte \u00e9 adequado e confi\u00e1vel.<\/p>\n<p>Um grande n\u00famero de pessoas envia mensagens privadas para Contribuidores\/Criadores de Conte\u00fado\/outros volunt\u00e1rios com quest\u00f5es de suporte. Por favor, n\u00e3o fa\u00e7a isso. Os volunt\u00e1rios do SkinClub n\u00e3o s\u00e3o nossos funcion\u00e1rios. Eles n\u00e3o podem ajud\u00e1-lo com t\u00edquetes de suporte e relat\u00f3rios.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Como voc\u00ea pode entrar em contato com o suporte? Se voc\u00ea quiser us\u00e1-lo, siga algumas dicas simples que aumentar\u00e3o a efic\u00e1cia do seu funcionamento: Importante. Quanto mais informa\u00e7\u00f5es \u00fateis voc\u00ea nos der, mais f\u00e1cil ser\u00e1 resolver o seu problema. Nunca. or favor, n\u00e3o duplique suas solicita\u00e7\u00f5es. Se n\u00e3o respondermos imediatamente, por favor, espere. N\u00e3o nos [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":174903,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7303","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Suporte<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/community.skin.club\/pt-pt\/apoio\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Suporte\" \/>\n<meta property=\"og:description\" content=\"Como voc\u00ea pode entrar em contato com o suporte? 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